• Coordinated with internal teams to ensure timely product page launch of website. Managed 10 multi-language websites and revamping the website.

  • Developed and implemented marketing strategies, including CRM, digital marketing, and social marketing, to increase brand awareness, customer retention, and online sales.

  • Increased email marketing open rates for eblast by 4% to 5% over a 1-year interval by segmenting groups.

  • Developed and executed e-commerce strategy to boost online revenue and expand the e-commerce business, achieving a 3%-4% conversion rate and USD 115k in annual revenue, and reducing inventory by 33%.

  • Planned, executed and evaluated various marketing activities, such as exhibitions (Intersec Dubai/ NAB show), seminars, webinars, resulting in a 15% increase in brand awareness and a 5% growth in customer retention.

Senior Marketing Specialist
2016/10 – 2023/07